Shippment in France are made through the French Post company or DPD. You can chose wich one you prefer on you account.
Shippment overseas are made wtih french post company.
orders usually take 4-5 business days from shipment date to be delivered. Just because you receive an email saying your item was shipped does not necessarily mean it will be shipped that day ; it just means the order was processed for shipment. Your order will be processed and sent to our fulfillment area to be fulfilled as fast as possible. Orders usually take 1-3 business days to be processed and shipped.
All claims, requests for exchange or refunds must be made by post to the following address :
KERBRIANT – ZONE DE KERVANON
Dans le délai de trente jours de la date de livraison.(Within 30 days of delivery.)